FAQs

Mechanical break down policy

If any mechanical breakdown, call us immediately 832-371-3173, You can take the van to any Mercedes/ford dealership for repair and keep all the receipts of repair with you for reimbursement. If you can’t repair the van in less than 12 hours in a workshop, you need…

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Payment policy

All payments are due when you pick up the vehicle and final payment is due at return of the vehicle. We accept credit card, online payment, check. We require all customers to make a deposit of $250 in advance and is refundable on return of the vehicle as agreed in…

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Do I need the insurance to rent a van?

Yes, you must have your own insurance. If you don’t have personal insurance coverage, consider checking your credit card – it may offer a rental policy if you use it to pay for the rental.

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